Refund Policy

At onitsukatigerbestsale.com, we support 60‑day return eligibility calculated from the date you receive your items. All returned goods must remain unworn, unwashed, intact with original tags and packaging, and fit for resale condition to qualify for return and refund. We provide free return service for qualified orders.

To initiate a return, send an email to info@onitsukatigerbestsale.com with your order number, item list and brief return reason. Our support team will review your submission and send you clear return guidance once approved. Please do not send back items before obtaining official return authorization.

Once we receive and inspect your returned merchandise, approved refunds will be processed within 5‑10 business days. Refunds will route back to your original payment method. Actual arrival of funds may vary subject to your payment provider’s internal processing schedule.

Items showing signs of wear, damage caused by customer use, or missing original tags and packaging will not be eligible for refund. Final‑sale promotional items follow the same 60‑day return rule unless otherwise noted on product page.

Partial refund may apply when only part of your order gets returned. The corresponding amount will be issued based on the value of returned merchandise on onitsukatigerbestsale.com.